[20th Mar 2018] Take $10 off any $200 or more JGAURORA purchase on Gearbest! Use coupon GBLIVE31902 , and click here.

[4th Dec 18] JGAurora A5 Euro buyers: A5 in stock in Gearbest Europe shipping from Czech Republic.

Use coupon GBJKA5 to bring the price under $280, and click here to buy!



Also available from their Spain warehouse - buy here.
[6th Nov 18] The NEW recently released JGAurora A5S is already for sale under $400! Print quality is better than A5 out of the box.
Click here to check out this deal!

JGAurora A5s shows grey

Hey. I think, i really need help.
Im printing With the jgaurora A5 s for like two months. So yesterday I wanted to Change the Nozzle. That worked pretty well.
But as i tried to level the bed (i screwed it all Down) the screen got grey. It is kind of reacting but it only randomly moves all axisis for a second. 
I screwed it open but I didn't find any loose connections.
Maybe you know what I can do? 
Thank you very much!
Oh I forgot one thing. When I plug it to my computer, it isn't reacting to the gcodes I type in simplify 3d

Comments

  • Samuel PinchesSamuel Pinches Administrator Posts: 1,441
    edited March 8
    Welcome @instantpyro !
    Sorry to hear you're having trouble - good on you for having a good go at troubleshooting!
    Can you inspect the hot end, and see if the wires from the heater cartridge, or the thermistor are making direct contact with the heater block and short circuiting perhaps?

    Perhaps temporarily try removing the wires for the bed heater and the nozzle heater from the screw terminals on the motherboard, and see what happens?

    If no improvement, what happens if you put those back and then unplug the nozzle thermistor plug from the board?
    Cheers,
    Sam
    Post edited by Samuel Pinches on
  • instantpyroinstantpyro Member Posts: 5
    edited March 8
    Hey, du bist doch Deutsch oder?😅 Dachte, auf Englisch Fragen ist erstmal besser Aber würdest du Mir das nochmal in Deutsch erklären?😅
    Edit: ok brauchst nicht. Verstehe schon. Aber dann können wir vllt auf Deutsch weiter machen 😅
    Post edited by instantpyro on
  • instantpyroinstantpyro Member Posts: 5
    Also, ich habe allgemein Das Oberteil abgenommen. Habe die H-Bed kabel und die HE0 Kabel entfernt. Hat nichts gebracht. Dann auch einmal den Thermistor (wenn der mit th1 gekennzeichnet ist) raus, hat auch nix gebracht.
    Mfg Insta
  • Samuel PinchesSamuel Pinches Administrator Posts: 1,441
    edited March 9
    I'm sorry - I can read a bit of German, but my writing ability is very limited. I rely on google translate for assistance!
    Maybe the motherboard is fried? Keep those cables unplugged for the moment.

    Try this:
    1. turn the printer off.
    2. unplug the power cable. Leave it unplugged for 30 seconds, to discharge the internal capacitor.
    3. plug USB cable into a computer,
    4. Do you get anything on the LCD at all? If not, then I think you need to contact JGAurora for a new motherboard.

    If the motherboard was damaged, then I would suggest to check the wires going to the hot end to make sure there are no short circuits. Otherwise, the same thing may happen again with a new motherboard.
    Post edited by Samuel Pinches on
  • instantpyroinstantpyro Member Posts: 5
    Hey, thank you for your answer! The LCD isn't showing anything connected to the computer. Normally it showed the normal menu. So I think the main board is fried. Where can I contact JGAurora the best? 
    I bought it from Gearbest but their Support isn't good at all.
  • Samuel PinchesSamuel Pinches Administrator Posts: 1,441
    Definitely sounds like it’s the motherboard that is dead.

    Email is the best option. Jgaurorawiki.com/contact
    Make sure you tell them that Gearbest did not help. Good luck!
  • instantpyroinstantpyro Member Posts: 5
    edited March 13
    Thank you really much
    I didn't really try to rule it with Gearbest. But it looks so complicated to contact them. 😅
    Should I ity it there before?
    Post edited by instantpyro on
  • __Abe____Abe__ Member Posts: 3
    Hi zusammen, kann mir jemand sagen wie ich meinen A5s via usb mit Simplify3d verbinden kann... bei mir tut sich da nix
  • Samuel PinchesSamuel Pinches Administrator Posts: 1,441
    @__Abe__
    welcome, please start a new thread and we will try to help.
    kind regards,
    Sam
  • Samuel PinchesSamuel Pinches Administrator Posts: 1,441
    @instantpyro yes, I would recommend you sign in to Gearbest and try their support channels first.
Sign In or Register to comment.